FORMS & FEEDBACK
ADA COMPLAINTS, GRIEVANCES, APPEALS
RESPIRATORS AND OXYGEN
WHEELCHAIR LIFT EQUIPMENT FAILURES
Americans with Disabilities Act (ADA)Complaints, Grievances and Appeals
In the event of a rider complaint against the Dial-A-Ride Department or a staff member, the following procedure is to be followed:
The attorney representing the Township can be brought into the negotiations for final resolution of the complaint at any time during the process.
All complaints and resolutions are to be documented in writing.